Plumbing
Leak, blocked drain or equipment needing repair: describe the issue and add a photo if it may help with diagnosis.
Describe your emergency and find an available professional.
A leak, electrical fault or lock problem? In the app, choose an urgent request, enter the address and describe the situation to receive suitable proposals.
Electrical work
Fault or unsafe installation: explain the symptoms so the professional understands the request.
Locksmithing
Blocked door, lock or entryway needing repair: describe the situation and intervention address precisely.
Direct contacts
Numbers to call in case of danger or a network outage.
These services respond directly to safety incidents and network faults. Crafterlity does not replace emergency services.
GRDF · Gas safety emergency
If you smell gas or suspect a leak, leave the area and call from a safe distance. Available 24 hours a day.
0 800 47 33 33View the official source ↗Enedis · Electrical breakdowns
For a network outage or a dangerous electrical situation. Standard-rate call, 24 hours a day, seven days a week.
In another department: 09 72 67 50 followed by the two-digit department number.View the official source ↗Emergency rescue services
If someone is in immediate danger, call the service appropriate to the situation. These emergency numbers are free.
View the official source ↗How it works
From request to intervention.
An urgent request is shown first to nearby available professionals. Actual timing depends on their availability, location and the nature of the need.
Create an urgent request
Choose the trade, enter the address and describe the need. You can add useful photos.
Receive proposals
Professionals who may be able to help can respond with a price and estimated arrival time.
Choose and confirm
Review proposals and profiles, then choose an offer. The total appears before payment.
Track the intervention
Once the professional is on the way, the app may show their progress and arrival.