Free account
Creating a customer account is free.
Pricing for customers
Know the amount before you commit.
Describe your need, receive priced proposals and choose freely. The total to pay appears in the app before you confirm payment.
Free request
Posting a request and receiving proposals costs nothing.
You decide
You pay only when you choose a proposal and confirm payment in the app.
From quote to payment
A proposed price, then a clear choice.
Crafterlity does not set a single rate for each trade. The professional proposes a price for your specific request.
Each professional sets their price
The amount depends on the work requested. Compare proposals and review profiles before choosing.
The total is shown
The app shows the professional’s price, any service fees and the total before you confirm. Service fees are currently €0 in the launch configuration.
Payment in the app
Card payments are processed through Stripe when you accept an offer. Stripe handles your card details.
After the intervention
Track the mission and confirm its completion when the work is finished. Support can help with questions about completion or payment.
Practical questions
If the intervention changes.
The price and terms should remain clear throughout the mission.
The work or price changes
If the situation differs from the request, the professional must explain the change and present a new amount before you decide.
You want to cancel
The consequences of cancellation depend on the mission’s progress. Check the applicable terms before cancelling an accepted intervention.
A question about payment
Contact support with your account email and the relevant mission. Never send your full card details by email.