Identified business
Professionals provide their business details and SIRET when signing up. This information is used to check their activity.
Trust and safety
Useful information to help you choose with confidence.
Crafterlity helps you see who responded to your request, the proposed price and how the intervention progresses after your choice.
Your choice
Review proposals and the professional’s profile before accepting an intervention.
Structured payment
Payment takes place in the app through Stripe after the total amount is shown for confirmation.
Before you choose
Review the profile and proposal.
The available information helps you decide based on your need, the price and the professional.
Review the profile
The profile shows available professional information before you decide.
Compare offers
Each proposal includes a price. Urgent requests may also include an estimated arrival time.
Qualifications and insurance
Regulated trades have their own qualification and insurance requirements. Ask the professional for the documents needed for your work.
After you choose
Stay informed about the intervention.
Mission status and support remain available throughout the process.
Follow the steps
The mission moves through several statuses from acceptance to completion. Arrival tracking is available when the professional is on the way and shares their location.
Confirm completion
When the professional finishes, you can confirm that the intervention is complete in the app.
Contact support
For a question about a mission or payment, include your account email and the relevant request details.